The Plug first phone guide

Their first phone. Your plan.

Useful guidance for parents of 10–14-year-olds: choosing a phone, setting boundaries, and making the most of the protections already built in.

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  1. Decide togetherStart with what your child needs a phone for.
  2. Choose the phoneMatch your price range and the devices your family already uses.
  3. Set it upUse the iPhone or Android guide for your child’s age.
  4. Keep talkingAgree on boundaries and revisit them as your child grows.

A little independence. A way to stay in touch.

The right time depends on your child and your family. A phone can be useful without needing to be the newest, or something they need just because their friends have one.

Reach each other

Coordinate pickups, changing plans, and everyday check-ins.

Practice responsibility

Look after a device, manage a battery, and learn when to put it away.

Make room for useful tools

Keep a calendar, follow school-approved resources, and organize the day.

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Start with the protections already built in.

Start with your child’s device, their age, and the phone you will use to manage it. These tools help you set boundaries; no setting replaces an ongoing conversation.

iPhone

iPhone controls, explained.

Child Accounts, Screen Time, app approvals, and communication settings, with separate guidance for ages 10–12 and 13–14.

Open the iPhone setup guide

Android

Get started with Family Link.

Supervised accounts, app permissions, schedules, and location settings. Includes parents who use an iPhone.

Open the Android setup guide
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Find a first phone that fits.

Compare a practical iPhone, an Android option, and a phone with one month of Boost Mobile service. Each card opens the available configuration shown.

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The most useful feature? A plan you make together.

Decide when the phone is put away, which apps need permission, and what to do when something feels wrong. Our printable agreement gives you a starting point to fill in together.

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Their own number. A monthly cost you understand.

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Your first phone library

Six guides. One more confident start.