Our 12-month warranty covers all product defects, including hardware and software issues, or any malfunction independent of user use (e.g., touch sensitivity, battery failure).
What is Covered:
Technical defects
Faults due to improper workmanship or materials
Damage in transit (please note that you must contact us within 48 hours of receiving the device to report this. After that, we cannot accept the device back as your warranty would be voided.)
What is Not Covered:
Issues caused by third-party software or unauthorized repair
Improper use or failure to follow instructions
Components added post-sale
Normal wear and tear, external damage, or abuse
Warranty Claim Process:
Visit our return portal to start your warranty claim. Contact us at [email protected] with your order number if you're having issues. We’ll repair or replace the device within 48 hours of receipt.
Important Notes:
Ensure secure packaging for returns; damage during transit is not covered.
A 10% restocking fee may apply to cover shipping costs and maintain low prices.
The warranty extends only to the original purchaser and is void if the device is tampered with.
What is Covered:
Technical defects
Faults due to improper workmanship or materials
Damage in transit (please note that you must contact us within 48 hours of receiving the device to report this. After that, we cannot accept the device back as your warranty would be voided.)
What is Not Covered:
Issues caused by third-party software or unauthorized repair
Improper use or failure to follow instructions
Components added post-sale
Normal wear and tear, external damage, or abuse
Warranty Claim Process:
Visit our return portal to start your warranty claim. Contact us at [email protected] with your order number if you're having issues. We’ll repair or replace the device within 48 hours of receipt.
Important Notes:
Ensure secure packaging for returns; damage during transit is not covered.
A 10% restocking fee may apply to cover shipping costs and maintain low prices.
The warranty extends only to the original purchaser and is void if the device is tampered with.
