Trade in with Plug
Sell your Samsung Galaxy
Give your Galaxy its next chapter. Look up your Samsung phone, match its storage and carrier, and answer a few condition questions to see an estimated trade-in value.
Check its value before you erase it. Final value follows inspection.
Check your Samsung Galaxy trade-in value
Search for your exact Samsung Galaxy below. Match your configuration and condition to see the available estimate. If your model is not listed, contact Plug before sending it.
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What to check on your Samsung Galaxy
Find the exact Galaxy model
Galaxy S, Galaxy A and Galaxy Z phones have different configurations. Check Settings → About phone for the model name and model number, then match it in the tool.
Match storage and network
Choose the phone’s full storage capacity and its carrier or unlocked option. Do not use the amount of free space or the capacity of a removable memory card.
Check screens and hardware
Review the display, cameras, charging port and buttons. For a foldable Galaxy, check both displays and the hinge, then answer the tool’s condition questions accurately.
How to sell your Samsung Galaxy
Start with an estimate. Prepare your device only when you are ready to send it in.
Find your device
Find your exact Samsung Galaxy in the tool above and match its configuration before answering the condition questions.
Check its condition
Answer the device questions accurately to see your estimated trade-in value.
Submit and ship
Review your offer and payout options. Follow the shipping instructions and use the prepaid label provided for your mail-in offer.
Inspection and payment
We inspect your device after it arrives. Payment follows inspection; your online estimate is not a completed payout.
Before you ship your Samsung Galaxy
Prepare your device after reviewing your offer and shipping instructions. You do not need to erase it to check its value.
Back up and transfer your data
Save photos, files, contacts and messages before resetting your Galaxy. Transfer your mobile service to your next phone.
Remove linked accounts
Remove your Google and Samsung accounts and any activation locks before resetting. If the phone is managed by a business or school, arrange for its restrictions to be removed.
Reset and remove cards
Factory-reset after your backup and account removal. Take out your physical SIM and any microSD card; remove an eSIM after transferring service.
Pack and label securely
Follow your offer’s packing instructions. Use a sturdy box and cushioning, attach the provided shipping label and keep your drop-off receipt.
Samsung Galaxy trade-in questions
How is my Samsung Galaxy estimate calculated?
The estimate depends on the exact Galaxy model, storage, carrier and condition you select. Check current options in the tool; the final value follows inspection.
Can I sell a Galaxy Z Flip or Z Fold?
Search for your exact Z Flip or Z Fold generation in the tool. If it is available, select the matching configuration and answer the condition questions, including those about the screens and hinge.
What if my Galaxy has a cracked screen?
Select your exact model and check the available condition options. A damaged phone only qualifies if an offer is available for its condition. Do not ship it before completing an offer.
Should I remove my Google and Samsung accounts?
Yes, before shipping. Back up first, remove your Google and Samsung accounts, then factory-reset your Galaxy. Account locks and device-management restrictions must be resolved; a reset alone may leave an account lock in place.
Is shipping free?
The prepaid shipping label provided for your mail-in offer is free to use. Pack your device securely and follow the carrier and drop-off instructions supplied with your label.
How can I receive my payout?
Choose Store Credit or select Choose Later to pick a digital payout method after inspection. Available options are shown in your offer and may include bank transfer, PayPal, Venmo, instant debit transfer and Cash App.
Do I have to buy a replacement device?
No. You can submit a buyback offer without placing a shopping order. If you choose Store Credit, you can use that credit toward a purchase.
When will I be paid?
Payment follows receipt and inspection of your device. Submitting an online offer does not trigger payment. Contact Plug if you need help with the status of your offer.
