How to return your device

Updated on | 1 mins read
The easiest way to initiate your refund with us is through our return/warranty portal. Go to http://plug.tech/returns and it will take you through the seamless process of either setting up a replacement/exchange order or a refund for the device.

Make sure you are aware of our return policies and we look forward to receiving the device back.

You can also contact [email protected] if you are having any issues.
Back to blog

Recommended articles

A silver MacBook Pro open on a cream desk next to a wrapped gift box and a mug, suggesting holiday laptop shopping

M5 MacBook Pro Discounts: Will Prices Drop Befo...

M5 MacBook Pro discounts are already showing up this fall, but they start from a higher list price than a year ago. If you're deciding between buying now, waiting for...

M5 MacBook Pro Discounts: Will Prices Drop Befo...

M5 MacBook Pro discounts are already showing up this fall, but they start from a higher list price than a year ago. If you're deciding between buying now, waiting for...

iPhone, iPad, MacBook, Apple Watch and AirPods arranged on a cream surface beside a wrapped gift box, for shopping cheap Apple products

Cheap Apple Products: The Best Time of Year to ...

Last Black Friday, AirPods 4 dropped to $69 and were reported sold out by Cyber Monday. That's the whole game with Apple sales in one line: the low prices are...

Cheap Apple Products: The Best Time of Year to ...

Last Black Friday, AirPods 4 dropped to $69 and were reported sold out by Cyber Monday. That's the whole game with Apple sales in one line: the low prices are...

Two iPhones side by side on a cream surface, an older model and a newer one, for comparing what an older iPhone costs after a new launch

Do Older iPhones Get Cheaper When a New One Com...

On Sept 9, 2026, Apple announced the iPhone 18 Pro and, the same day, raised the price of the older iPhones it kept selling. If you were holding out for...

Do Older iPhones Get Cheaper When a New One Com...

On Sept 9, 2026, Apple announced the iPhone 18 Pro and, the same day, raised the price of the older iPhones it kept selling. If you were holding out for...

A clean, like-new silver MacBook open on a cream desk beside a wrapped gift box and a mug in warm evening light

Cheap MacBook: Is Black Friday or Christmas the...

You've found the MacBook you want, the price makes you wince, and Black Friday is still five weeks off. Getting a cheap MacBook comes down to which chip you buy...

Cheap MacBook: Is Black Friday or Christmas the...

You've found the MacBook you want, the price makes you wince, and Black Friday is still five weeks off. Getting a cheap MacBook comes down to which chip you buy...

A like-new smartwatch with a light band resting on a cream surface beside a small wrapped gift box in soft evening light

Cheap Apple Watch: When in the Holiday Season D...

Wait for Black Friday, or buy the watch now? Last year's record gives you a plan: a cheap Apple Watch cost the least from Black Friday weekend into early January....

Cheap Apple Watch: When in the Holiday Season D...

Wait for Black Friday, or buy the watch now? Last year's record gives you a plan: a cheap Apple Watch cost the least from Black Friday weekend into early January....

A pair of white wireless earbuds in their open charging case on a cream surface beside a small wrapped holiday gift box

Getting AirPods Cheap: Black Friday, Christmas,...

Amazon's October sale beat last year's Black Friday on AirPods Pro 3. On Oct 7, 2026, during Prime Big Deal Days, Amazon had them at $179, which is $40 under...

Getting AirPods Cheap: Black Friday, Christmas,...

Amazon's October sale beat last year's Black Friday on AirPods Pro 3. On Oct 7, 2026, during Prime Big Deal Days, Amazon had them at $179, which is $40 under...