Our goal is for you to fall in love with your new device. If you're not satisfied, you can return it for any reason within 30 days of shipment. To keep our prices low, we may charge a 10% restocking fee to cover shipping costs.
If your device has functionality issues beyond 30 days, you're still covered by our 12-month warranty. Note that physical or water damage voids this warranty.
To initiate a return, visit our returns portal. Returning a device without the original cable and adapter incurs a $10 fee per accessory. The 30-day return policy applies only to the device; accessories and mystery boxes are non-refundable.
If your device has functionality issues beyond 30 days, you're still covered by our 12-month warranty. Note that physical or water damage voids this warranty.
To initiate a return, visit our returns portal. Returning a device without the original cable and adapter incurs a $10 fee per accessory. The 30-day return policy applies only to the device; accessories and mystery boxes are non-refundable.