You can signup in under 60 seconds by visiting our website or downloading the Plug app and follow these 3 easy steps.

Step 1 - Check Your Device: Plug works with all unlocked phones. If your device isn’t tied to another carrier, you’re good to go. Not sure? We’ll help you check in seconds.

Step 2 - Purchase Your Plan: Pick the plan that fits your lifestyle—no contracts, no hassle. Once you’ve checked out, you’re one step closer to being connected.

Step 3 - Check Your Email and Complete Activation: Keep an eye on your inbox! We’ll send you a simple activation email. Just follow the steps inside, and you’ll be up and running in minutes.

Absolutely — and you can keep your number too. Just choose the plan that fits your needs and follow our quick setup guide to complete your purchase. During signup, select “Keep my number” and enter your current carrier’s account details when prompted. We will help you port your existing number in no time.

Switching to Plug is simple, seamless, and takes just a few minutes to get started.

Absolutely! You can use your current phone with Plug — no need to buy a new one. If your device is unlocked and compatible, you can activate instantly using an eSIM. Prefer a physical SIM card? No problem — we can send one to you.

Compatible Bring Your Own Devices (BYOD) include:
– Most unlocked GSM-network phones
– Unlocked phones from AT&T, T-Mobile, Verizon, Cricket Wireless, Mint, Ultra Mobile, Simple Mobile, and Straight Talk

If your phone is still locked, just contact your current carrier to unlock it before joining Plug.

An eSIM is a digital version of a physical SIM card — it’s built right into your device. Instead of inserting a SIM card, you simply download your Plug eSIM to get connected instantly.

No waiting for delivery, no extra steps. If you’re new to Plug and have an unlocked, compatible phone, just choose eSIM at checkout — you’ll be up and running in minutes.

You can manage everything right from your Plug account page. Need more data? You can upgrade your plan anytime. Want less? You can switch to a lower plan when your current one renews. While you can’t change the period of a plan that’s already active, you can set up a new plan to start automatically at the end of your current billing cycle — all from your account dashboard.

Once your promotional period ends, your plan will renew at its regular price. By then, you’ll have a good idea of how much data you need — and you can choose or adjust your plan anytime to fit your usage. Keep in mind that introductory prices may differ from limited-time offers. You can always log into your Plug account to see current plans, pricing, and your billing details.

We’ve got you covered. You can find detailed information on broadband labels, terms of service, privacy policies, and more — all in one place.

A Broadband Label is required by the FCC to give you clear, easy-to-understand details about your wireless plan — kind of like the nutrition facts label on food packaging, but for mobile service. It shows key information such as cost, data limits, and performance, helping you quickly compare plans and choose the one that’s right for you.

Visit our Help Center, view broadband labels, or check out the Policies & Legal section for everything you need to know about how Plug works.