FOR IMMEDIATE RELEASE
Plug Recognized by The New York Times Wirecutter as the “Best Experience” for Buying Used iPhones
St. Louis, MO — May 19, 2025 — Plug, the direct-to-consumer leader in certified pre-owned tech, today announced that The New York Times Wirecutter has named Plug the “Best Experience” in its latest guide, “Advice: The Best Place to Buy Used iPhones.”
The tech editors evaluated Plug and other pre-owned retailers on device quality, grading accuracy, customer support, warranty coverage, and overall shopping ease. Plug’s expansive inventory, 30-day money-back guarantee, and streamlined checkout earned the highest composite score in the customer experience category.
“Earning Wirecutter’s top ‘Best Experience’ slot validates everything the Plug team does to make refurbished tech feel brand-new for our customers—from 90-point inspections to free two-day shipping to our unmatched one-year performance warranty,” said Oday Alyatim, Chief Marketing Officer at Plug. “We believe the only difference between a Plug certified pre-owned device and a new one should only be the price, and this honor proves it.”
Raising the Bar for Refurbished Tech
- Stringent Certification: Every phone undergoes a 90-point inspection, battery-health verification, and full-functional testing before it can wear the Plug Certified Pre-Owned badge.
- Peace-of-Mind Protection: All devices include a 12-month warranty and 30-day return policy—coverage that surpasses many competitors.
- Lightning-Fast Fulfillment: Orders placed by 2:30 p.m. CT ship the same day and arrive within two business days for U.S. customers.
- Environmental Impact: Since 2021, Plug has helped prevent over one million pounds of e-waste by keeping working devices out of landfills, providing an added benefit to keeping the earth greener.
Surging Demand for Certified Pre-Owned Devices
The pre-owned tech market is booming. Analysts are calling for double-digit demand growth for years to come—pushing the market toward a nearly $200 billion milestone by the early 2030s. What’s driving it? Simple: consumers want top-shelf tech without the blockbuster price tag associated with ‘new’. Right now, about one in every seven phones sold is already pre-owned, and that number is only getting bigger.
Read more here:
https://www.nytimes.com/wirecutter/reviews/advice-best-place-to-buy-used-iphones/
About Plug
Founded in 2021, Plug (plug.tech) is on a mission to make today’s most in-demand technology affordable and sustainable. The company sources, rigorously tests, and certifies smartphones, MacBooks, iPads, wearables, and accessories, backing every purchase with a one-year performance warranty and a 30-day love-it-or-return-it guarantee. By extending the life of electronics, Plug empowers customers to save money and reduce e-waste without sacrificing quality.
Media Contact
Plug Public Relations
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