Welcome, Excess Telecom Customers!

As an Excess Telecom customer, you’re qualified for an exclusive offer on top-quality, Certified Pre-Owned tech. At Plug, we make it easy to get the devices you want at a fraction of the cost – backed by our 1-year warranty and 30-day hassle-free returns.

Don't forget to use the promo code: EXCESS for an extra $10 off at checkout!

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Frequently Asked Questions
How do I set up my new device with Excess Telecom?

Insert your SIM card from your old phone into your new phone from Plug. To make this easy, Plug provides a SIM ejector tool with your device. Simply use the tool to open the SIM tray, insert your SIM, and you’re ready to go!

What kind of warranty comes with Plug devices?

All Certified Pre-Owned devices from Plug come with a 1-year warranty. This covers any issues that may arise with your device, giving you peace of mind with your purchase.

Can I return my device if I’m not satisfied?

Yes, we offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, you can return it within 30 days for a refund.

How long will it take to receive my order?

Plug provides free 2-day shipping on all U.S. orders. Once your order is placed, you can expect to receive your device within two business days.

Are Plug’s devices original and high quality?

Absolutely! All Plug devices are Certified Pre-Owned and undergo rigorous testing for quality assurance. We only sell original devices with high performance, ensuring you get reliable tech at a great price.

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Worry-Free Experience

Shop with confidence. Plug provides an unmatched 12-month warranty on all purchases.

Get Your Devices Fast!

All of our tech includes fast and free shipping. If ordered before 2pm CT, you'll receive your device within 2 business days.

Hassle-Free Returns

Every order comes with our 30-day love-it-or-return-it guarantee. Easy peasy.

Access Exclusive App Deals

Download the Plug App and dive into exclusive specials and daily deals.