Device Conditions
Plug Certified Pre-Owned
Choose your condition with confidence.
Every Plug device is fully functional, professionally inspected, cleaned, and backed by our 12-month warranty. Condition only describes the device’s cosmetic appearance, so you can pick the look and savings that fit you best.
Our three conditions
Excellent
Best for: The cleanest look and a close-to-new feel.
- No visible wear from arm’s length.
- Display, frame, and back look close to new.
- Fully tested and ready to use.
- High savings compared with buying new.
Great
Best for: The best balance of appearance and value.
- May have light scratches or small nicks on the display, frame, or back.
- Cosmetic marks are minor and do not affect performance.
- Fully tested and ready to use.
- Higher savings than Excellent.
Good
Best for: Maximum savings when cosmetic wear is not a dealbreaker.
- Visible scratches and possibly small dents on the exterior.
- Cosmetic wear is more noticeable, but the device still works like it should.
- Fully tested and ready to use.
- Maximum savings.
Compare conditions at a glance
| Condition | Appearance | Best for | Savings |
|---|---|---|---|
| Excellent | Close to new, with no visible wear from arm’s length. | The cleanest look. | High |
| Great | light scratches or small nicks. | Best overall value. | Higher |
| Good | Visible scratches and possibly small dents. | Maximum savings. | Highest |
What never changes
- Fully functional: Every device passes Plug’s inspection before it ships.
- Cleaned and reset: Devices are professionally cleaned and prepared for their next owner.
- Warranty backed: Every Plug Certified Pre-Owned device includes a 12-month warranty.
- Cosmetic grading only: Excellent, Great, and Good describe appearance, not performance.
Quick recommendation
Excellent for like-new looks, Great for the best value, Good for maximum savings.
